Friday, June 22, 2018

Achieving substantial improvement for your organization requires a vision and strategy built from proven experience and driven by data. To achieve sustainable impact, processes must be designed for efficiency and effectiveness while leveraging the best in mobile and cloud technologies, data and process mining, and workflow automation, and supported by an enterprise architecture framework. Lasting benefits are achieved when you plan for adoption and long-term adaptability from the start.


BTI has the knowledge, skills, and experience to put the right solutions to work for you.  We succeed in our mission when your organzation is measurably better in a way that makes a real difference, you are able to sustain the change for the better, you know that the organization is better, and you are happy with the result.

Capability Maturity Model Integration (CMMI)

CMMI is a collection of systems, hardware, and software development and services delivery best practices originally sponsored by the US Department of Defense.  The CMMI has grown to international acceptance and is now used as much throughout the world as in the United States. CMMI includes a body of knowledge, appraisal methods to determine an organization's ability to successfully develop and deliver products and services, and training certifications.  Many organizations look for CMMI Maturity Level 3, 4, and 5 credentials when doing business with new suppliers.

BTI supports both the CMMI for Development and CMMI for Services by providing:
  • Implementation consulting,
  • Appraisals at Maturity Levels 2, 3, 4, and 5, and
  • Training.
BTI's staff is certified in CMMI at the pinnacle "CMMI High Maturity Lead Appraiser" credential.

Contact us for information on our next scheduled CMMI training class or to schedule training or an appraisal for your organization.
Lean Six Sigma (LSS)


LSS is a process change and improvement approach that represents the integration of two ideas:
  • Focusing on delivering value to the customer while eliminating waste (Lean) and
  • Reducing variability to make sure that a process's natural behavior is producing the planned results (Six Sigma).
BTI provides LSS implementation support at the enterprise and project levels, LSS project implementation, and training in LSS techniques meeting American Society of Quality (ASQ) and US Department of Defense green and black belt certifciation requirements.  BTI's staff are certified by the ASQ as LSS Black Belts.

Contact us for information on our next scheduled LSS training class or to schedule training for your organization.
Information Technology Infrastructure Library (ITIL)

ITIL is a best practice framework for IT organizations.  It is a recognized global standard for IT service management (ITSM).  

Implementing ITIL enables an organization to establish a baseline for its IT services from which it can plan, implement, and measure improvement.

BTI helps define and supports implementation and management of an organization's ITIL deployment. BTI's staff is certified in ITIL up through the pinnacle "ITIL Expert" credential.

Business Transformation Institute, Inc., 7250 Parkway Drive, Suite 330, Hanover, MD 21076-1388

Phone: 410-997-1237 / Fax: 866-301-2990 / Email:

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